Chat with us, powered by LiveChat

Building Better Communities by Elevating Service Providers

Posts by Josh

New Year’s Resolutions for Community Management Business

By on Nov 27, 2018 in News & Posts |

Does your business make new year’s resolutions for itself? If not, 2019 could be the year to jump into the tradition of “Annual Goals”. Sure, goals are a little more fun to create and stick to under a different name, and if you come up with good ones, they could forever change the way your company operates. Make it a priority to evaluate your vendor compliance program. 2017 is the time to give your vendor vetting strategy a fresh new approach. If you send vendors to your properties without proper vetting, then, this is the year to create a formal program. Asset Protection Vendor Compliance Program™ Do you have a formal vendor compliance plan for the vendors your managers are recommending or is your company more go-with-the-flow? Having a formal vendor compliance plan online is important. It should list all your vendors, their most recent insurance certificates, and their contractor’s license. It should also include Additional Insured endorsements, with all the requirements to make them enforceable. Vendors and Service Providers MUST show proof of coverage allowing them to work on Condo Associations. Association Services Network’s Asset Protection Vendor Compliance Program™ is the only compliance program that specializes in Association Management Vendor Compliance. Use ASN4HOA.COM today for tracking and managing certificates of insurance (COI) for all vendors who work at your company’s associations. The ASN4HOA.COM program provides a paperless, and active Vendor Directory of all vendors’ status of compliance, and it's accessible to your management team real-time online, 24 hours a day. The journey for a Compliant Network of Vendors, Begins with ASN. May your new year bring you many good things and the community you serve have a Happy and Prosperous 2019. Association Services Network is a best-of-class, easy-to-use, Asset Protection Vendor Compliance Program solution for apartments, condos, and associations. ASN provides the easiest Vendor Directory and integration capability to management software available to property managers, leasing agents, boards of directors, and back-office personnel. Quickly and easily access to whatever you need, whenever you need it.  Contact Us Today for more information at 877.404.2008 or email  ...

Read More

Why do Vendors Need to Go Through the Verification Process?

By on Nov 9, 2018 in FAQ Frequently Asked Questions, FAQ Home | 0 comments

I have provided a Certificate of Insurance from my agent, why do I need to go through a verification process? The standard Certificate of Liability Insurance is simply a verification of coverages; without additional reference and contractual solidification a certificate CAN NOT provide coverages to the Certificate Holder or Named Additionally Insured. In the area titled “Coverages” on the Acord 25 Certificate of Liability Insurance the following statement appears: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS. EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. Simply put, without proper wording on the certificate, proper written agreements between the parties you are doing business with and proper endorsements attached. The coverages on the certificate can be worthless to you and the additional insured parties. This will cost you money and the clients you work for money, in the event of a claim. How long should the Certificate of Insurance verification process take to complete? Most certificates are verified and compliance status is updated within 72 hours. On rare occasions a vetting process could take longer depending on your company’s risk category, your agent’s understanding of coverages necessary and policy limits. If I find that I am Non-Compliant what steps should I take to become Compliant? Simple Non-Compliance for policy renewals or coverage limits can usually be resolved by contacting your agent and having them send updated certificates. Complex Non-Compliance for coverages and contractual issues may require a new policy or additions to an existing policy. If this type of Non-Compliance issue arises, we will have a Compliance Coordinator work with you and your agent to find a solution. If a solution cannot be forged, then we will consider recommending alternate sources for insurance coverage. If no solution is available and your company can no longer perform services for the management company, you registered with, you will be considered for...

Read More

FAQ | Personal Auto Letter of Non-Exclusion for Business Use

By on Oct 16, 2018 in FAQ Frequently Asked Questions | 0 comments

FAQ - Personal Auto Insurance May Not  Cover Business Us Most personal car insurance policies do not cover business driving. The most common reasons include: Risk of Business Use verses Personal Use – Since you spend more time driving for your business, you have a greater likelihood of accidents and vehicle damage. Personal Auto Policies Terms & Coverages - Your contract with your insurance provider extends to your personal vehicle for private use and your policy was priced and billed accordingly. Using a personal vehicle for your business adds risk – risk that your insurance company didn’t agree to when they endorsed your policy. It is not uncommon for insurance companies to deny a claim if the accident occurred while using the vehicle for business. If you frequently use your personal vehicle for your business, you may want to consider purchasing a separate business auto policy. How Do I Know if I Need Business Auto Insurance? Association Management Companies require Business Auto Insurance. On rare occasions, an exception might be allowed depending on the type of business and individual situation. To be considered for this exception, you will need to have business use coverage on your personal auto policy. The best way to determine if you qualify for an exception is to request a Letter of Non-Exclusion for Business Use from your Automobile Agent.  By informing your insurance agent that you use your car for business, they can verify or add a designation to your policy to cover this type of driving. What Kind of Business Auto Insurance Do I Need? If you often drive your own vehicle or allow employees to travel between work sites, to transport people or products, or to make sales, your agent will most like suggest Commercial Auto Insurance or Hired and Non-Owned Auto Insurance. What is a Letter of Non-Exclusion? The letter of non-exclusion states that your policy does not have any limits or exclusions and that you are cleared to drive both personal and business use. What information does my Agent Need to Provide? Please include a policy endorsement to show Business Auto Coverage. If there is no endorsement on the policy, then please supply a letter on Agency Letterhead stating there...

Read More

The Reason Why One Certificate Will Not Cover All Management Companies

By on Aug 7, 2018 in FAQ Home | 0 comments

This article is a response to a real Vendor Question. Q: I don't understand why we have to pay for every individual Company we do work for that uses you. We shouldn't have to pay to do work for someone.  That just doesn't make any sense to me. A: Simply put, without proper wording on the certificate, proper written agreements between the parties you are doing business with and proper endorsements attached, the coverages on the certificate would be worthless to Management Companies and the Associations. Each Management Company has different requirements and each Management Company, and their Associations are vetted independently. We only group them together at the Service Provider level for ease of access. Subsequently, Service Providers are not paying to do work for a Management Company, you are paying to have your Company and your Certificates “Certified” that you have the proper coverage limits and documents and meet the requirements set by the Management Company for all the managed Associations. Additionally, as a service, ASN lists you on a Management Company Vendor Directory and reports your Compliant / Non-Compliant status to the Management Company so that the managers and staff can utilize your services and present you to their boards with confidence. It allows your company an informational advantage and for managers to take advantage of actionable data. A basic management company membership requires a $99 fee that certifies you to work on any of their Associations. If you break this down into a realistic view, that is less than $8.26 a month and if you divide this by the access you have to managers and staff across the entire network it is usually less than 3 or 4 cents per day. There’s no other marketing strategy that will deliver this kind of visibility to HOA’s and Managers in this industry. Last, and probably best, everyone else is going through the same process. This means that you are no longer bidding against unlicensed, underinsured competitors for jobs. You can have confidence, that those you are bidding against, have the same requirements you do....

Read More

Davis Sterling Civil Code §5375.5. Manager Conflict of Interest Defined.

By on Jan 13, 2018 in News & Posts | 0 comments

ASN & DSA 5375.5 By partnering with Association Services Network, Management Companies ensure that their Vendor Selection adheres to the Davis-Sterling Act Civil Code 5375.5. Manager’s Conflict of Interest. By utilizing Association Services Network for Vendor Compliance it solidifies that a Management Company is dedicated to reducing their “Conflict of Interest” with the Homeowner Associations. Association Services Network decreases the unfair advantages of non-compliant vendors and creates a uniform vendor selection process. Exposure for Association Managers and Staff to benefit monetarily from interests or profit-sharing arrangements is deminished with proper use of ASN’s Asset Protection Program. ASN strengthens the idea that there is no room for a non-competitive advantage and that all Vendors are measured against a similar set of requirements. Association Services Network reimbursement program is only for expenses related to the ASN Asset Protection Program and is used for Personnel Correspondents, Computer & Data Use, Software Integration and Website Use at a Management Company level and therefore not considered a “Conflict of Interest” at the Homeowner Association level. It is believed that Homeowner Association Board Members and their residents benefit indirectly from the ASN Asset Protection Program by receiving services from Vendors who have received proper vetting and fair bidding practices.        ...

Read More